Using this Pre Stressed Steel Anchorage Gripper by Xiaoguo® is very simple and no professional training is required. First, place the rope in the clamping slot of the tool, ensuring it is placed flat and without any distortion. Then, tighten the fixing bolts and press the rope firmly until there is no obvious slack. After fixing, gently pull the rope to check if it is firmly fixed in place. When it is time to disassemble, first loosen the bolts and then slowly pull out the rope. Please do not exceed the load capacity marked on the tool when using it, and do not use it in extreme temperatures (not recommended above 60℃ or below -20℃). Do not modify the structure of the tool by yourself, otherwise it may affect the safety of use. Each product of Xiaoguo Company comes with a simple user manual, which contains clear step-by-step instructions on how to use it. If you have any questions when using the tool, our after-sales team can provide assistance and guide you.
The surface of this Pre Stressed Steel Anchorage Gripper has been electroplated, mainly to prevent rust and corrosion. The electroplating layer is very thin and uniform, with no obvious color differences on the surface. It does not have any additional decorative coatings; it merely retains the original metal appearance. The surface is smooth without any burrs, so it will not scratch the rope when used. The electroplating process complies with environmental protection standards, and there are no residual harmful substances on the product. If stored under normal conditions, the electroplating layer can remain intact for 2 to 3 years without peeling off. If there are scratches on the surface, they can be easily repaired with ordinary anti-rust paint. Xiao Guo uses an automatic electroplating equipment to carry out this process, so the surface treatment of each product is consistent. This surface treatment has no effect on the structural strength or performance of the tool.
Q: How long is the warranty period for the Pre Stressed Steel Anchorage Gripper, and what does it cover?
The product comes with a 1-year warranty, covering defects caused by production or material issues. If the product has quality problems within the warranty period, we’ll replace it for free or refund accordingly. The warranty doesn’t cover damage from improper use or overloading. We provide a clear warranty policy in the order contract. Our after-sales team responds within 24 hours to handle product related issues.