If you encounter rust on the Flange Head 12 Point Cap Screw during use, do not panic. Here are the emergency handling methods for when the product shows signs of rust.
(1)Mild rust (surface rust)
Wipe with rust remover (such as WD-40), or use non-metallic brushes (copper brushes, nylon brushes) to remove it, and then reapply anti-rust oil.
(2)Moderate rusting (rust pit depth < 0.2mm)
Determine whether it affects the bearing capacity of the Flange Head 12 Point Cap Screw. If it is not a critical part, the rust can be removed and the bolts can be used at a reduced grade; for critical parts, it is recommended to replace them with new ones.
(3)Severe rusting (large area of coating detachment, rust pits > 0.5mm)
Directly scrap it, replace with a new one, and do not use it.
(4)If the packaging is found to be damaged:
Replace the old VCI rust-proof bags immediately and add desiccants.
Check if the internal products have been dampened. If necessary, reapply the oil.
Xiaoguo® offers a comprehensive solution for this type of high-strength fastener, the Flange Head 12 Point Cap Screw, including warranty, technical support and on-site services.
(1)Quality Assurance and Warranty Period
Warranty Period: Usually 12 months from the date of delivery.
Warranty Scope: Material and workmanship defects
Quality Traceability: Provide material certificates, mechanical performance reports and batch inspection records along with the goods.
(2)Return and Exchange Services, as well as Repair
Quality Issue Handling: For issues such as size deviations, appearance defects, and batch errors, we offer return and exchange services, re-delivery, or repair services.
(3)Technical Support and Consultation
Pre-sale selection: Free materials, specifications and surface treatment suggestions are provided based on the customer's working environment for using Flange Head 12 Point Cap Screw.
Post-sale diagnosis: Assist in analyzing reasons such as loosening and fracture, and provide solutions.
| Mon | M22 | M24 | M27 | M30 | M33 | M36 | M39 | M42 | M45 | M48 | M52 |
| P | 2.5 | 3 | 3 | 3.5 | 3.5 | 4 | 4 | 4.5 | 4.5 | 5 | 5 |
| dc max | 33.3 | 38.1 | 38.1 | 42.8 | 47.5 | 52.3 | 57 | 61.7 | 66.5 | 76 | 76 |
| dc min | 32.68 | 37.48 | 37.48 | 42.18 | 46.88 | 51.56 | 56.26 | 60.96 | 65.76 | 75.26 | 75.26 |
| ds max | 22 | 24 | 27 | 30 | 33.0 | 36 | 39 | 42.0 | 45.0 | 48 | 52 |
| ds min | 21.79 | 23.79 | 26.79 | 29.79 | 32.75 | 35.75 | 38.75 | 41.75 | 44.75 | 47.75 | 51.7 |
| e min | 25.4 | 27.7 | 27.7 | 34.6 | 36.90 | 41.60 | 47.30 | 47.30 | 53.10 | 57.70 | 57.70 |
| h max | 6.9 | 7.98 | 7.98 | 9.21 | 9.62 | 10.82 | 12.71 | 12.56 | 15.65 | 16.1 | 16.1 |
| h min | 6.54 | 7.35 | 7.35 | 8.78 | 9.19 | 10.39 | 12.28 | 12.13 | 15.13 | 15.58 | 15.58 |
| k max | 22.36 | 25.56 | 25.56 | 28.96 | 32.0 | 35.2 | 38.3 | 41.4 | 44.7 | 51.03 | 51.03 |
| k min | 22.04 | 25.24 | 25.24 | 28.54 | 31.6 | 34.80 | 37.90 | 41.00 | 44.30 | 50.57 | 50.57 |
| r max | 1 | 1.2 | 1.20 | 1.4 | 1.60 | 1.60 | 1.80 | 1.80 | 2.00 | 2.20 | 2.20 |
| r min | 0.75 | 0.95 | 0.95 | 1.15 | 1.35 | 1.35 | 1.55 | 1.55 | 1.75 | 1.82 | 1.82 |
| s max | 22 | 24 | 24 | 30 | 32.00 | 36.00 | 41.00 | 41.00 | 46.0 | 50.0 | 50.0 |
| s min | 21.79 | 23.79 | 23.79 | 29.79 | 31.75 | 35.75 | 40.75 | 40.75 | 45.75 | 49.75 | 49.75 |
(4)Installation instructions and training
Operation guidance: Provide detailed installation instructions, recommended torque values, and anti-loosening measures. We can also offer training for the operators. If the customer requires, we can provide on-site assistance.
(5)On-site service and rapid response
Rapid response: After receiving customer feedback, a clear handling opinion is usually provided within 24-48 hours. In case of necessity, personnel can be arranged to handle the issue on-site.
On-site resolution: For major assembly problems or batch failures, personnel can be sent to the site for guidance or troubleshooting.
(6)Customization and Special Support
Accept non-standard drawing customization, and provide technical advice and sample production services
(7)Long-term supply and follow-up
Provide stable long-term supply and regularly collect usage feedback to optimize the product.